Terms of service

Terms of Service

Last Updated: July 9, 2026

Welcome to Homelx. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By visiting our website or purchasing products from Homelx, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Account Terms

  • You are responsible for providing accurate and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

  • We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

3. Pricing and Payment

  • All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may be updated or changed without prior notice.

  • Payment methods available at checkout may include Cash on Delivery (COD), debit/credit cards, or other payment options offered on our website.

  • Orders will only be processed after successful payment verification where applicable.

  • We reserve the right to cancel orders in cases of pricing errors, payment issues, or suspected fraud.

4. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

  • Product colors may vary slightly depending on your device or screen settings.

  • Minor differences in packaging or product appearance may occur.

  • We do not guarantee that all information is completely free of errors.

  • We reserve the right to correct any inaccuracies without prior notice.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased.

  • Cancel orders due to stock unavailability.

  • Cancel orders suspected of fraud or unauthorized transactions.

If your order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

6. Shipping and Delivery

  • We aim to process orders as quickly as possible.

  • Estimated delivery times are provided for convenience and may vary depending on your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

  • Homelx is not responsible for delays caused by courier companies or incorrect customer information.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Generally:

  • Customers should report damaged, defective, or incorrect items within the timeframe stated in our Refund Policy.

  • Products returned should be unused and in their original condition unless the item is defective.

  • Refunds, replacements, or exchanges are subject to inspection and approval.

  • Certain items may not be eligible for return due to hygiene, safety, or other applicable reasons.

8. Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose.

  • Attempt to interfere with the operation or security of the website.

  • Upload malicious software or harmful code.

  • Use automated tools to scrape or copy website content without permission.

  • Infringe upon intellectual property rights.

  • Submit false or misleading information.

Violation of these terms may result in termination of access to our website.

9. Intellectual Property

All content on the Homelx website, including logos, text, graphics, images, product descriptions, and website design, is owned by or licensed to Homelx and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Homelx shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

  • Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising out of or relating to these Terms or the use of our website shall be subject to the jurisdiction of the competent courts of Pakistan.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective upon publication on this page. Continued use of our website after such changes constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Homelx

Email: homelxsupport@gmail.com

We will do our best to respond to your inquiries as promptly as possible.