Privacy policy

Privacy Policy

Last Updated: July 9, 2026

Welcome to Homelx. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment-related information (processed securely through our payment providers)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order confirmations and shipping updates

  • Respond to customer support inquiries

  • Improve our website and shopping experience

  • Detect and prevent fraud or unauthorized activity

  • Send promotional emails or offers (only if you have chosen to receive them)

  • Comply with applicable legal obligations

We do not sell your personal information to third parties.

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Save your preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment gateway providers

  • Courier and shipping companies

  • Analytics providers

  • Marketing and advertising platforms

These providers may process your information only as necessary to perform their services and are expected to protect your information in accordance with their own privacy practices.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable methods to safeguard your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Update your account information

  • Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Homelx

Email: homelxsupport@gmail.com

We will make reasonable efforts to respond to your inquiry as promptly as possible.c